Responsibility

Santis Medical Solutions aspires to be a leader in the trade of medical devices, equipment, promoting ethics, trust, and transparency in all aspects of its operations. We are committed to providing safe, effective, and high-quality products for patients while fully complying with all applicable laws and regulations in the countries where we operate.

Dimitrov



Dear Colleagues,

Our success relies on teamwork and mutual respect for the core principles and values that define our behavior both within the company and in our relationships with partners, clients, and society. The Code of Ethics is a fundamental tool that will guide us in our daily work and help us make the right decisions in complex situations.
Each of us must be familiar with the content of the Code, follow its guidelines, and report any violations of the established rules through the channels provided for this purpose.
This Code will serve as the foundation for building trust and strengthening our reputation as an ethical and responsible company. Together, we will achieve our goals and meet the expectations of our employees, partners, and all stakeholders.

Dimitar Dimitrov, CEO Santis Medical Solutions



Our Code of Ethics is based on the following principles



Integrity and Honesty
Integrity and Honesty: The actions of every employee must align with the highest standards of integrity and ethics. Information related to medical devices and pharmaceutical products must always be accurate, complete, and reliable.
Confidentiality
Confidentiality: The confidentiality of information related to clients and partners must be strictly maintained and protected.
Responsibility and Safety
Responsibility and Safety: Every action related to the trade of medical devices and pharmaceutical products must prioritize patient safety and be carried out with full responsibility for any potential risks or consequences.
Professionalism and Competence
Professionalism and Competence: Our employees must demonstrate a nigh level of professionalism and commit to continuous learning and improvement of their knowledge and skills in line with current regulations and standards in the medical industry.


Compliance with this Code forms the foundations of our trust and respect toward all our partners and ensures the safety and health of patients who rely on the quality and reliability of the products we offer.

Certificates

Sants Medical Solutions is licensed as a Wholesale Distributor of Medical Devices and Pharmaceutical Products. The company also follows the best practices for quality management and is certified under ISO 9001 and ISO 14001 standards.